We have successfully completed the AIOps and Discovery Project carried out for our Turkey-based home appliance manufacturing client, a globally recognized brand in the retail sector that serves millions of customers around the world.

As BASISTEK Information Technologies, we are proud to have successfully completed the first phase of the AIOps Project we have been carrying out with Halkbank. To mark this important milestone, we came together in a pleasant and celebratory atmosphere and commemorated the achievement with a cake-cutting ceremony.

As one of the key milestones in Arkas Holding’s digital transformation vision, the upgrade of the BMC Helix ITSM platform from version 20.02 to 23.3—completed under the consultancy of Basistek—enabled both the transition from an on-premise infrastructure to a cloud-based (SaaS) architecture and the completion of a comprehensive end-to-end modernization process.

İşNet implemented the BMC Helix Project under the consultancy of Basistek to manage all IT service processes within a single system.

TUSAŞ implemented the OpenText SMAX ITSM Project with BASISTEK consultancy to manage all ITSM processes under a single system.