Sezgin Aşkın | Director of Business Development at Basistek
9 Jun 2025
What was the most technical challenge you faced while implementing SRE?
Site Reliability Engineering (SRE) integrates software engineering practices into operations to sustainably improve system availability.
BMC Helix Operations Management (BHOM) empowers this approach with AI-driven observability and automation capabilities.
Alignment Between Technical Capabilities and SRE Principles
Observability: BHOM consolidates metrics, logs, and events to enable end-to-end system visibility.
Automation: Event-driven actions reduce manual interventions and response times.
Anomaly Detection & RCA: ML-powered models detect degradation early and enable proactive root cause analysis..
Service-Level Monitoring: Real-time tracking of SLAs, SLIs, and SLOs ensures reliability goals are met.
Service Mapping & Impact Analysis: Visualizing app–infra relationships allows priority-based response.
BHOM enables SRE teams not just to respond to incidents, but to predict system behavior and take proactive action.
